Technical Information

Payment and delivery

Delivery terms, services, and order collection conditions.

From $70

Free Poczta Polska delivery on orders over $70.

1–3 business days

Delivery time from the moment the order is placed with most services.

5 services

Poczta Polska, DHL, InPost, DPD, and UPS — courier, branch, and parcel locker.

Delivery services

Choose a convenient way to receive

You will see the exact terms and cost during checkout after selecting the service.

Poczta Polska from 3 to 6 €
Delivery terms
1–3 business days from the moment the order is placed.
Delivery options
Courier, post office branch, Poczta Polska parcel lockers.
Delivery cost
Approximately from 3 to 6 € (up to 30 kg, depending on parcel weight and delivery type).
Storage
Parcels are stored at the branches for up to 14 days.
Documents for collection
E-Awizo and identity document.
Tracking
Track your parcel — https://emonitoring.poczta-polska.pl
DHL Poland from 5 to 7 €
Delivery terms
1–3 business days from the date of order placement.
Delivery options
Courier, DHL POP parcel service points (over 22,000 locations, including Żabka, Inmedio, Shell), and DHL BOX 24/7 machines.
Delivery cost
Approximately from 5 to 7 € (up to 30 kg, depending on parcel weight and delivery type).
Storage
At DHL BOX 24/7 parcel lockers and DHL POP points, parcels are stored for 2 calendar days.
Documents for collection
Usually, a tracking number and an ID document are required.
Tracking
Track your parcel — https://www.dhl.com/pl-en/home/tracking.html
InPost from 5 to 9 €
Delivery terms
1–3 business days from the order placement.
Delivery options
Courier, Paczkomat® parcel lockers, PaczkoPunkt service points.
Delivery cost
Approximately from €5 to €9 (up to 30 kg, depending on the weight of the parcel and the type of delivery).
Storage
At PaczkoPunkt, parcels are stored for 3 days.
Documents for collection
Phone number and collection code sent to your email or the InPost mobile app.
Tracking
Parcel tracking — https://inpost.pl/sledzenie-przesylek
DPD Poland from 5 to 7 €
Delivery terms
1–3 business days from the moment the order is placed.
Delivery options
Courier, DPD Pickup points, DPD Pickup Station lockers.
Delivery cost
Approximately from 5 to 7 € (up to 30 kg, depending on the weight of the parcel and the type of delivery).
Storage
At DPD Pickup points, your parcel is stored for up to 7 days.
Documents for collection
Tracking number and ID.
Tracking
Track your parcel — https://tracktrace.dpd.com.pl
UPS Poland from €5 to €12
Delivery terms
1-3 business days from the date of order placement.
Delivery options
Courier, UPS Access Point locations.
Delivery cost
Approximately €5 to €12 (up to 30 kg, depending on parcel weight and delivery type).
Storage
At UPS Access Point locations, your package is held for up to 7 days.
Documents for collection
Tracking number and identity document.
Tracking
Track your package — https://www.ups.com/track
Upon receipt

Completeness and integrity

Please check the completeness, integrity of the packaging, and absence of mechanical damage upon receipt of your order. This can be done in the presence of delivery service employees.

We work for you every day and make every effort to fulfill all orders on time.

Still have questions about your order?

We respond promptly — usually within 24 hours.

Write to us

The delivery cost is approximate (up to 30 kg, depending on the parcel weight and delivery type) and is calculated during checkout. Dietary supplement.